Terms & Conditions

About LiveOffer

LiveOffer is an ecommerce platform through which customers can browse and purchase products made available on liveoffer.in.

Product availability, prices, discounts and promotional offers may change from time to time.

Eligibility & Account Use

You are responsible for providing accurate information when creating an account or placing an order.

You are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account, subject to applicable law.

If you believe your account has been accessed without permission, please contact LiveOffer.

Product Information

We aim to provide accurate product descriptions, images, specifications and pricing.

Product colours and appearance may vary slightly depending on lighting, photography, display settings, manufacturing variations or other reasonable factors.

We may correct genuine errors or update product information where necessary.

Pricing

Product prices displayed on LiveOffer are shown in Indian Rupees (₹), unless otherwise stated.

Applicable delivery charges, taxes or other charges, if any, will be displayed where relevant during the purchasing process.

Prices and promotional offers may change from time to time.

Orders

Placing an order does not necessarily mean that the order has been finally accepted.

Orders may be subject to product availability, payment confirmation, fraud or security checks, and serviceability of the delivery location.

LiveOffer may cancel or decline an order where reasonably necessary, including:

• Product unavailability
• Incorrect or obvious pricing errors
• Invalid or incomplete customer information
• Payment failure
• Suspected fraudulent or unauthorised transactions
• Delivery location being outside available service areas

Where a prepaid order is cancelled after payment has been received, any applicable refund will be processed according to our refund procedures and applicable law.

Payment

Available payment methods will be displayed during checkout.

Depending on availability, payment options may include UPI, cards, net banking, supported wallets, Cash on Delivery or other payment methods.

Online payments may be processed through independent third-party payment providers.

Shipping & Delivery

Delivery times displayed or communicated by LiveOffer are estimates unless expressly stated otherwise.

Delivery may be affected by courier operations, customer location, weather, public holidays, high order volumes or circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address and contact information.

Applicable shipping charges will be displayed during checkout.

Returns, Refunds & Cancellations

Returns, refunds, replacements and cancellations are governed by LiveOffer's applicable Return & Refund Policy and any conditions displayed for the relevant product.

Certain products may be non-returnable where permitted by applicable law, including products involving hygiene, personal care, customisation, perishability or other restricted categories.

Nothing in these Terms is intended to limit rights that cannot lawfully be excluded.

Damaged, Defective or Incorrect Products

If you receive a damaged, defective or incorrect product, please contact LiveOffer within the period stated in our Return & Refund Policy.

We may request reasonable evidence such as photographs, packaging information or order details to evaluate the request.

Eligible cases may result in replacement, return, refund or another appropriate resolution.

Product Availability

Products may become unavailable without prior notice.

Adding a product to a shopping cart or wishlist does not reserve the product or guarantee availability until an order is successfully processed and accepted.

Promotional Offers

Discounts, coupons, promotional campaigns and special offers may be subject to additional conditions.

These may include validity periods, minimum order values, eligible products, customer eligibility or usage limits.

LiveOffer may modify or withdraw promotions where reasonably necessary, subject to applicable law.

Intellectual Property

Unless otherwise stated, the LiveOffer name, branding, website design, original graphics, text and other original website materials are owned by or licensed to LiveOffer.

Such materials may not be copied, reproduced, distributed or commercially exploited without appropriate permission, except as permitted by applicable law.

Acceptable Website Use

You must not intentionally misuse the website, attempt unauthorised access, interfere with website security, introduce malicious software, manipulate transactions or use LiveOffer for unlawful or fraudulent purposes.

Third-Party Services

LiveOffer may use or link to independent third-party services including payment gateways, shipping providers and technology providers.

Their services may also be governed by their respective terms, conditions and privacy policies.

Limitation of Liability

To the extent permitted by applicable law, LiveOffer will not be responsible for indirect or consequential losses arising solely from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability or consumer rights where such an exclusion or limitation is prohibited by applicable law.

Privacy

The collection and use of personal information through LiveOffer is governed by our Privacy Policy.

Please review our Privacy Policy for additional information.

Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our website, services, business practices or applicable requirements.

The latest version will be published on this page with an updated revision date.

Governing Law

These Terms & Conditions are governed by the applicable laws of India.

Any dispute will be handled in accordance with applicable Indian law and jurisdiction requirements that legally apply to the parties and transaction.