Shipping Policy

Shipping Coverage

LiveOffer delivers orders to serviceable locations in India through available courier and logistics partners.

Delivery availability may depend on the customer's PIN code, product type and courier serviceability.

Shipping Charges

Our standard shipping structure is:

• Orders below ₹499 – ₹49 delivery charge.
• Orders of ₹499 or above – Free Delivery.

Order Processing

After an order is successfully placed, LiveOffer may verify payment, product availability and shipping details before dispatch.

Processing time may vary depending on product availability, weekends, public holidays or unusually high order volumes.

Estimated Delivery

Estimated delivery information may be shown during checkout, on the product page or in order communications.

Delivery estimates are not guaranteed and may be affected by courier delays, weather, public holidays, remote locations or circumstances beyond our reasonable control.

Order Tracking

Where tracking is available, customers may receive tracking information after their order has been dispatched.

Tracking updates are generally provided by the courier or logistics partner handling the shipment.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate delivery address, PIN code and contact number.

If incorrect information is provided, please contact LiveOffer as soon as possible. Address changes may not be possible after dispatch.

Failed Delivery

Delivery may fail if the customer is unavailable, the address is incomplete, the location is inaccessible or repeated delivery attempts are unsuccessful.

In such cases, the shipment may be returned to the sender according to the courier partner's process.

Delayed or Lost Shipments

If an order appears significantly delayed or tracking information has not updated for an unusual period, please contact LiveOffer.

We may coordinate with the shipping provider to investigate the shipment and provide an appropriate resolution where applicable.