Privacy Policy

Information We Collect

When you use LiveOffer, create an account, place an order or contact us, we may collect information such as:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Order and purchase information
• Account information
• Customer support communications
• Device, browser and website usage information
• IP address and similar technical information

Payment information may be processed by third-party payment providers. LiveOffer does not intend to directly store complete card or banking credentials when payments are processed through an external payment gateway.

How We Use Your Information

We may use collected information to:

• Process and manage orders
• Deliver purchased products
• Create and manage customer accounts
• Provide order and shipping updates
• Respond to customer enquiries
• Provide customer support
• Process returns, refunds or cancellations where applicable
• Improve our website, products and services
• Prevent fraudulent or unauthorised activity
• Maintain website security
• Send password reset, account and order-related emails
• Meet applicable legal, regulatory and accounting requirements

Cookies and Similar Technologies

LiveOffer may use cookies and similar technologies to keep the website functioning properly, maintain shopping cart and login sessions, remember preferences, understand website usage and improve performance.

Your browser may allow you to control or disable certain cookies. Disabling essential cookies may affect some website functionality.

Order and Shipping Information

When you place an order, we may share information necessary to fulfil your order with relevant service providers such as courier, logistics and shipping partners.

Only information reasonably necessary for providing the relevant service should be shared.

Payment Processing

Online payments on LiveOffer may be processed through third-party payment gateways. These providers may collect and process payment-related information according to their own privacy policies and security practices.

Third-Party Service Providers

We may use trusted third-party providers for services such as:

• Payment processing
• Website hosting
• Email delivery
• Shipping and logistics
• Analytics
• Website security
• Customer support

These providers may process information where necessary to provide their services to LiveOffer.

Data Security

We take reasonable technical and organisational measures to help protect personal information from unauthorised access, misuse, alteration or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to operate our business, fulfil transactions, resolve disputes and meet applicable legal, tax and accounting requirements.

Your Information and Choices

Depending on applicable law and the circumstances, you may be able to request access to, correction of, or deletion of certain personal information associated with you.

Some information may need to be retained where required for legitimate transaction, security, tax, accounting or legal purposes.

Marketing Communications

Where promotional communications are offered, you may opt out using the unsubscribe option provided or by contacting LiveOffer.

Important service communications concerning your account, security or orders may still be sent when necessary.

Children's Privacy

LiveOffer is a general ecommerce website and is not intended to knowingly collect personal information from children in circumstances where parental or guardian consent is legally required.

If you believe information has been provided inappropriately, please contact us.

Third-Party Links

Our website may contain links to third-party websites or services. LiveOffer is not responsible for the privacy practices, security or content of independent third-party websites.

We recommend reviewing their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or applicable requirements.

The latest version will be published on this page with an updated revision date.